Can’t Redeem DOOM: The Dark Ages in NVIDIA App? Try This Quick Fix

Fahim is experiencing issues redeeming his DOOM: The Dark Ages game code via the NVIDIA app, likely due to IPv6 interference with server communication. To resolve this, temporarily disable IPv6 by accessing network settings through the Start Menu, unchecking 'Internet Protocol Version 6 (TCP/IPv6)' for your active connection, and then retrying the redemption in the NVIDIA app. After successful redemption, simply re-enable IPv6 following the same steps. This workaround has proven effective for many users facing similar issues.
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If you’re trying to claim DOOM: The Dark Ages through the NVIDIA app and it’s not working, there’s a quick workaround that’s been working for many users.

Table of Contents

The Problem

You enter your game code, but nothing happens. The redemption process either fails silently or shows a vague error. This can often be caused by how your system communicates with NVIDIA’s servers—especially when IPv6 is enabled.

NVIDIA App Redeem Error
NVIDIA App Redeem Error

For example, the error popup says: “You must meet the requirements in order to redeem. Please review the instructions you received.”


The Fix (IPv6 Workaround)

Here’s how to disable IPv6 temporarily:

  1. Click the Start Menu and type: View Network Connections Press Enter to open your network settings.

  2. Find your active Wi-Fi or Ethernet connection.

  3. Right-click it, and select Properties.

  4. In the list, look for: Internet Protocol Version 6 (TCP/IPv6) Uncheck the box next to it.

  5. Click OK to save and close the window.

  6. Reopen the NVIDIA app and try redeeming your DOOM code again.


Steps to Revert Changes

Once your redemption is successful:

  1. Repeat the steps above.
  2. Go back into the network adapter properties.
  3. Re-check the IPv6 box.
  4. Click OK to apply and restore normal network configuration.

Final Notes

This method is safe and reversible. It’s a common network-level fix for certain app communication issues. If this doesn’t work for you, reach out to NVIDIA support and mention the IPv6 workaround.

Happy gaming and enjoy tearing through DOOM: The Dark Ages in full glory.